Everyone was great and so helpful, except for one receptionist that kept rolling her eyes when we asked for help. Luckily, the other one named Alice was very kind and helpful and made up for it. The dentist was very knowledgeable and patient. The assistant was really skilled at placing the x-ray mouth piece so it was not painful. And most of the receptionists were very kind and went out of their way to help us get information and understand pricing.
The personnel at the front desk are kind, but none of the dentist I don't recommend they're doesn't even know what they doing she messed up my front tooth, did a bad job on my 2 crown that I don't even needed it I regrets so bad going to her for this job. Now my crown falls off didn't last not even a week . It was the worst nightmare. Please don't visit this place, not even go there you going to regret.
These people don't care about you or your health. They'll siphon as much money off of you and your Medicare, which is typical because it's really common here in Springfield and basically everywhere. Don't let them take advantage of you and stand up for yourself. I came here for a simple cavity and left with pain, anger, and suicidal thoughts. Talk to the people that actually went there and I guarantee you they have nothing but horror stories, don't read these 5 star reviews as well they're being typed out by staff, I've over heard them doing fake reviews. I hope, truly hope that these people get exposed because they keep getting away with it.
The front staff is very welcoming but I am 30 years old. I saw the first doctor who made me one of the prosthetics that are fitted to 60-year-old grandfathers. Like a joke. People have thinned their teeth to the screw system and moved on to the denture era, but they still continue to wear plastic denture teeth here. It's hard to believe. I believed those who recommended it. I still have cavities in my mouth that need to be removed, they gave me a dental prosthesis with only 3 teeth, they said this is the process, believe me, it's a joke, they told me 2-3 times that your file was lost. my teeth rotted. It was completely reshaped twice, we agreed to have veneers on our teeth and at the end of the procedure we were left with rotten teeth. We are stuck with removable dentures. We got burned, don't get burned either. Fortunately, I reported my complaint to the insurance company and filed a complaint with the necessary authorities. I believe those who give 5 stars are their own people because no one is happy. We have experienced unethical situations between what was agreed and what was done. This has been our experience.
Definitely do not even pass in front of it. The service is 0. There is no dentist who makes you do the procedure over and over again as if he had not done it. I tried it and experienced the biggest regret of my life here. That's why I definitely do not recommend you to go. Do not even pass in front of his door, if possible.
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