Awful experience here a few years ago.. I was sent here by another office to remove a tooth.. The Dr. did not care at all for my well being, he was running around like a crazy person like he had no time for anyone in the office.. He asked me a question and stuffed a needle in my mouth while I was answering and injected all the contents really fast.. leaving a bubble in the roof of my mouth.. His assistant looked horrified. The experience I had here was SO bad I stopped all dental treatment and it took me 2-3 years to recover mentally to continue my much needed services. Avoid at all costs. UPDATE: The current people here are MUCH BETTER!!! I had to go back for something and i was amazed.. the aforementioned guy sold this and moved on.. got injured somehow and is no longer practicing.. wish him well but glad he's not hurting people anymore! Updated stars for last service I had there, wonderful!
Horrible experience with Dr. Marino & staff. Waited 45 minutes because the staff member said she “was being slow with typing my chart” (while she gossiped with coworkers). There was absolutely no patient care or compassion. Dr. Marino was extremely rude and had me in tears, then turned his back on me when I expressed my frustrations that I was being refused a procedure that I was referred for. I walked out. This place has gone to trash since Dr. Fitzgerald left the practice. I’ll be reporting them to the Board of Dentistry today because no patients should be treated the way Brockton Oral Surgery and Dr. Marino treat their patients.
I went here in 2009 for an awful toothache that had landed me in the hospital for liver damage due to 2 different formulas of Tylenol..Dr Marino and his staff treated me with such kindness like I had been a patient for years. And I would recommend this place for toothache care.
I believe that this office shared my dislike of another dentists attempts to sedate me, because when I called the other office they told me brockton oral had just called them and I will have to wait now for the dentists approval.....real professional...lol, I do not wish to have bone sawed away being awake! Unprofessional
Love this place the Dr are always nice so are the nurses,and they make u feel welcome, and after surgery they make u as comfortable as possible. I have recommended this place to everyone I know and they never had issue.
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