Vallera Family & Cosmetic Dentistry

75 Van Deene Ave, West Springfield, MA 01089, USA

About Vallera Family & Cosmetic Dentistry

5 / 5

from reviews

    Rudy Konieczny
    -
    February 08, 2024

    Dr. Salem is a great dentist and he has a wonderful staff. They take care of their patients. They are capable and committed to take care of all their patients dental needs.

    Delilah Garcia
    -
    October 05, 2023

    I was a patient here for 20 years. I loved this dental office. Administration changed and there quality of care changed. I was misdiagnosed and told to search for another provider because they couldn’t take care of my tooth issue due to being under staffed. I am thankful for the dentist prescribing me medicine but I should have been examined better. Last two to three cleanings the dentist’s really didn’t examined my teeth properly. This issue could have been prevented if they caught it when I complained about sensitivity several times in the same area. Anyway back to what occurred. They wanted me to get a root canal done somewhere else and return back to complete the crown with them. I searched for a provider found two. One worked out and the other didn’t. I asked Valera to send my X-rays to the new location and I was told they did and the new office didn’t receive the X-rays. Who knows what I’m going to pay for due to this run around. And having X-rays done three times. Valera office reached out to me shortly after that call of ensuring they submitted my X-rays and stated there was an opening for a root canal in the morning. They asked if I wanted the appointment to not leave the practice. I said no and continued with my decision. I’m sure glad I did. The new office found that I actually had two cavities and no root canal or crown needed to be done. If I would have gone with Valera I would have paid for something I didn’t need and not gotten the other tooth done that they missed in diagnosing. The new provider found it right away before addressing the tooth that I thought was causing me the most pain. Disappointed in how this practice changed. Lack of care and inexperienced providers. They are only interested in making money off the patients.

    Martha Armstrong
    -
    January 08, 2024

    Excellent Dental care provided by both Dr. Salem as well as Dental Hygienists. Have been using Dr. Salem for over 30 years and would not go anywhere else!

    Ray Thomas
    -
    October 16, 2023

    Dr. Salem and team are incredible. I am not a fan of going to the dentist, but they make it very comfortable and are thorough with the work they perform!

    Rachel Deery
    -
    August 26, 2023

    My 90 year old father has been a patient at Vallera Family Dentistry for at least 10 years. I began scheduling his appointments and taking him there once two strokes made independence impossible for him. His communication has been hindered and he has a hard time processing some information. The staff at Vallera has always been respectful, kind, and give my father as much time as he needs during exams or when explaining issues as they arise. They don’t talk down to him or treat him like he’s a toddler (as some people do with the elderly). When they say they treat people ages 0-100, they mean it! From the front office staff to the hygienists and dentists, their care is top notch.

    Vallera Family & Cosmetic Dentistry

    Our Address

    75 Van Deene Ave, West Springfield, MA 01089, USA

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