I recently (this afternoon) had the pleasure of receiving a root canal procedure from the highly skilled Dr. Stern and her wonderful assistant Barbie, and I couldn't be more impressed. From the moment I walked into their office, I was greeted with warmth and professionalism. Dr. Stern's personable demeanor immediately put me at ease, and she took the time to thoroughly explain the procedure and answer all of my questions. Throughout the entire process, Dr. Stern's expertise was evident. She performed the root canal with precision and care, ensuring that I was comfortable every step of the way. Her attention to detail was remarkable, and I felt confident knowing that I was in good hands. Barbie, Dr. Stern's assistant, was equally fantastic. She was incredibly supportive and attentive, always anticipating my needs and ensuring that I was comfortable throughout the procedure. Her friendly personality and reassuring presence made a world of difference, and I am grateful for her assistance. Thanks to Dr. Stern and Barbie, what could have been a daunting experience turned out to be a surprisingly pleasant one. I am truly grateful for their expertise, professionalism, and kindness, and I would highly recommend them to anyone in need of dental care. They are a truly wonderful team, and I am grateful to have had the opportunity to be their patient.
Needed a root canal so my dentist referred me here two years ago March 2021…I asked them multiple times if they accepted my insurance at the time and they said yes. I get the procedure done and it’s time to pay. Lady tells me my bill is over 3k LOL. Was told I cannot pay that. Ended up paying about 1,300 before I walked out the door. I then received a bill stating I owe over 1k of course I’m mad about that. I call the office and agreed to a payment plan. Fast forward to February 2023 they stopped sending me the bill and I received a text stating I have an “outstanding balance” and requested I pay the balance IN FULL. I call the office explaining the text message I received etc and they state I should still be receiving a bill, it is now June 2023 and still haven’t received it AND two years later I need a root canal to get retreated. I’m typing this as I’m in severe pain like I mentioned to them on the phone and requested an urgent appt. Lady on the phone gave me a hard time about it. She was more concerned about my balance which OBVIOUSLY if I planned to go back where my tooth was treated I plan to pay that. She was also doing the whole blaming game how my dentist should have put a filling after the root canal treatment. Continued to tell me my dentist is the one who needs to treat this..my dentist SENT ME TO YOU WHO DID MY TREATMENT. The point is I have an infection again and need it treated ASAP. I don’t recommend them.
I recently had a root canal at Worcester Endodontics and I was extremely satisfied with the service. Dr. Stern and her assistants were thorough and professional and my tooth feels like new! Thanks Dr. Stern and associates!
Dr Nunez is a caring, patient, and skilled practitioner. I was in bad shape and in dire need of a root canal surgery and she rescued me. Her chair side manner is exceptional; she is warm, funny and thoroughly explains each step. She and dental technician Evelyn had a seamless flow during the procedure whether it was with their routine or their regular checks for my well-being. I cannot recommend them enough. I was actually sad to leave them once the procedure was done. Who says that after such a procedure? I do! Thanks to Dr Nunez and Evelyn.
Great experience. Barbara the assistant is very professional and friendly, making me feel comfortable right away. Dr. Stern is very skilled and has an excellent bed side manner. They both helped me through my dental anxiety, working with me patiently and gently. This is the best Endodontist office around!
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